CitizenLab celebrates 6 years of digitizing community engagement

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A group photo of the CitizenLab team standing together outdoors

The CitizenLab team

CitizenLab's three co-founders sit together around a computer

Co-founders of CitizenLab

Over the past 6 years, technology company CitizenLab has learned a lot about how governments and organizations have transformed their beliefs and the way they work.

It is no longer necessary to explain to governments why community engagement is important, but rather a burning question of how to digitize dialogue and bring engagement of community members online.

– Wietse Van Ransbeeck

NEW YORK, NY, UNITED STATES, September 24, 2021 /EINPresswire.com/ – Since 2015, when CitizenLab launched its community engagement platform in Belgium, the company has grown across the world and has worked with over 300 governments in 18 countries.

Over the past 6 years, the CitizenLab team has witnessed how governments have transformed their beliefs and the way they work. As CEO Wietse Van Ransbeeck explained, “Mayors have embraced the paradigm shift from a closed democracy to an open democracy. They are increasingly aware of the need for inclusive and participatory decision-making to legitimize their policies and gain the trust of their communities. , since early 2020, COVID has accelerated the digital transformation of these processes. It is no longer necessary to explain to governments why community engagement is important, but rather a burning question of how to digitize dialogue and bring engagement with community members online. ”

The digitization of government services and programs has only just begun. After listening to the governments they are working with during the pandemic, CitizenLab plans to launch several new features to support increased community engagement efforts. The first new addition will be a Participatory Academy to help governments and organizations around the world connect and share best practices, as well as lessons learned, across borders. CitizenLab is also developing a set of new tools to support more in-depth online deliberations through discussion and voting options, and plans to expand its knowledge of the community to incorporate more tools that governments are already using. CitizenLab operates on the belief that community engagement should not be difficult and that it should be accessible to everyone.

While the influence of the private sector on government is often discussed, the latest developments in CitizenLab are proof that there is also a lot to be learned from innovative public servants. As governments re-examine how to deal with a pandemic, climate change, mobility issues, etc., it will be even more important that they co-create solutions with their communities. And if CitizenLab’s last 6 years of growth is telling anything, it’s that governments are more ready than ever to challenge the status quo and work with their constituents to build more resilient communities of the future.

About CitizenLab: CitizenLab is a community engagement platform used by governments and local organizations to connect with residents, involve them in decision making, and build trust through dialogue. The platform allows you to reach out to your community more, harness their collective intelligence, and make decisions based on real-time data.

Amir Bolouryazad
CitizenLab
+1 424-276-1789
amir@citizenlab.co
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CitizenLab mission video



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